Privacy Policy

Last updated: May 2026

At TopRentals Event & Party Co., your privacy is sacred. We enforce strict data principles to safeguard your information while creating unforgettable event experiences across Lagos.

1. We Collect Only What’s Necessary

We restrict data collection exclusively to variables required to process transactions, manage equipment inventory logistics, and construct structural components safely at your venue.

Full Name

Enables authentic account administration and delivery manifests mapping.

Phone & WhatsApp

Used directly for real-time logistics dispatch routing and venue synchronization updates.

Email Address

Automates billing distribution, formal lease documentation, and order receipts.

Event Address & GPS

Ensures precision delivery deployment to designated sites within Lagos and surrounding regions.

Reference Media (Optional)

User-submitted spatial uploads applied exclusively to custom layout staging and design sizing.

2. What We NEVER Collect or Store

Our database architecture enforces absolute segregation regarding sensitive transactional assets. We do not retain, request, or handle structural personal identifiers.

  • Direct bank account routing credentials
  • Debit/Credit card configurations, PIN allocations, or CVV digits
  • Bank Verification Numbers (BVN) or structural National Identity cards
  • Personalized user access security passwords
  • Persistent real-time background tracking metrics

All online processing layers execute via secure, end-to-end payment structures isolated entirely through Paystack. TopRentals operations maintain zero visibility over raw payment variables.

3. How We Use Your Information

Data deployment pipelines remain strictly functional, avoiding secondary monetization models.

Validation and processing structures for active asset reservations.

Direct communication parameters spanning delivery timetables.

Generation of transparent accounting metrics, invoices, and statutory tax tracking.

Facilitation of responsive client-side troubleshooting queries.

4. Cookies & Web Analytics

Our platform uses minimalist data tracking components to optimize application efficiency and render accurate persistent states across user sessions:

  • Session Essentials: Preserves configuration choices across multi-step ordering wizard screens.
  • Performance Variables: Aggregates anonymous, non-identifying telemetry metrics to measure interface load speeds.
  • Preference Security: Retains encrypted tokens tracking cookie consent selections.

5. Security Infrastructure & Retention

We deploy rigorous operational safety measures to preserve end-to-end data integrity within our ecosystem:

  • Data transport utilizes encrypted TLS 1.3/SSL protocols for complete payload security.
  • Primary cloud database targets are hosted within redundant, firewalled execution data environments.
  • 90-Day Purge Execution: Non-essential transactional records are purged automatically 90 days following event closure, except where retained for tax audit compliance.

6. Your Rights Under NDPR Regulations

In adherence to the Nigeria Data Protection Regulation (NDPR), you have comprehensive structural authority regarding your information footprint on our platform:

  • Right to Access: Request comprehensive diagnostic summaries detailing your stored data attributes.
  • Right to Correction: Demand prompt updates to modify inaccurate processing variables.
  • Right to Deletion: Authorize total record erasure across our production databases prior to automated schedules.

Questions About Your Privacy?

Our operations division reviews compliance concerns efficiently. Connect directly for prompt support.

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